WoofPOS holds your clients, pets, appointments, and payment activity — we treat that seriously. Here's how we protect it, in plain language, without the buzzwords.
We follow industry best practices to keep your business and your clients' information safe. No jargon, no promises we can't keep — just the safeguards we actually put in place.
Traffic between you and WoofPOS is protected with TLS, so data can't be read as it moves across the network. Stored data is encrypted at rest on our infrastructure.
Payments are handled by a PCI-compliant third-party processor such as Stripe. Card data goes straight to the processor and never touches our servers.
A major edge provider, Cloudflare, sits in front of WoofPOS to provide TLS, DDoS protection, and a web application firewall. Bad traffic is filtered before it reaches the app.
WoofPOS runs on reputable managed cloud providers with their own hardened, audited data centers. We build on top of infrastructure that's maintained by security teams around the clock.
Staff see only what their role allows — a front-desk login isn't an owner login. Owners control who can view and change what, and can adjust permissions anytime.
We take regular backups so your data can be restored if something goes wrong. System monitoring watches for problems so we can respond quickly.
Security works best as a partnership. WoofPOS protects the platform, the infrastructure, and the way your data is stored and moved. You help by keeping your own account and staff access in good shape.
For details on what we collect and how it's used, see our Privacy Policy.
Found a security issue in WoofPOS? We'd genuinely like to hear from you.
Security reports: hello@woofpos.com. Please include enough detail for us to reproduce the issue. We investigate every good-faith report, work to fix confirmed issues promptly, and we won't pursue legal action against researchers who act in good faith and avoid harming customers or their data.
Please give us a reasonable chance to address a report before sharing it publicly, and don't access, modify, or delete data that isn't yours while testing. Thank you for helping keep groomers and their clients safe.
Whether you're vetting WoofPOS for your salon or you just want to understand how your data is handled, we'll give you straight answers.